Contact Us
Address
Coopers School
Hawkwood Lane,
Chislehurst, Kent,
BR7 5PS
Headteacher: Ms C Bessa -
(via Headteacher's PA Ms Chamberlain) - cchamberlain@orioncoopers.org.uk
Director of Safeguarding: Ms C Ryan - dsl@orioncoopers.org.uk
SENCO: Mr D Grant - senco@orioncoopers.org.uk
EHCP Manager: Ms J Astwood - senco@orioncoopers.org.uk
Chair of Governors: Dr Ann Parchment
General Enquiries: info@orioncoopers.org.uk
Phone / Fax
Tel: 020 8467 3263
Opening Hours of Reception: 08:00am till 16:30pm
Requesting Paper Copies
If you require a paper copy of any information published on this website, we will provide this free of charge. Please contact the school office by phone or email to make your request.
COMPLAINTS PROCEDURE
If you need to raise a concern or make a complaint, we are committed to ensuring the process is clear, transparent, and aligned with UK government guidelines. Our approach is outlined in our Complaints Policy, which highlights the importance of raising concerns and complaints, providing clear routes for escalation, and ensuring all matters are reviewed fairly and consistently. You can download the supporting annexes from our Complaints Procedure below.
The government has also recently published new guidance for parents and carers, which can be viewed below.
parent guide to school complaints.pdf
BCP Parent Hotline for advice and support
Parenting Hotline 020 8461 7259 Monday-Friday (09:30-16:30)
